When you’re building a custom home, it’s easy to rush the process of choosing a builder. You might even be swayed by a low quote, or feel pressured because you think you’re getting a one-in-a-lifetime deal. But here’s what you might not realise:
Many builders cut costs by leaving critical details out of the contract.
They might say “air conditioning included” without specifying it isn’t a refrigerated system. They’ll promise “tiles throughout,” but won’t mention they’re ceramic, not porcelain. Or, they’ll include “flooring” without telling you it’s the cheaper 8mm kind instead of the more durable 12mm flooring you would have preferred.
And by the time you find out, it’s too late. The contract is binding, and the builder’s response is often the same: “That’s what you signed up for.”
Take Katie and Adam, for example.
A Lesson in Patience: The Real Cost of Rushing to Build
In their excitement to build their first home, they rushed to sign with a builder offering a low price.
But halfway through construction, they began noticing shortcuts: laminate countertops instead of stone, single-glazed windows instead of double-glazed, and a basic sink where they’d expected a deep-basin option.
When they questioned these changes, the builder’s answer was simple: “It’s in the contract.”
Fixing the issues would mean extra costs, ongoing delays, and endless back-and-forths with their builder. So, feeling trapped, Katie and Adam had no choice but to move forward with things as they were.
Several years later, when they tried to sell, buyers noticed the low-quality finishes, and it drove down the offers, costing the young couple a small fortune in a market where first impressions matter most.
So what’s the best way to avoid falling into the same trap?
The Answer: Proper Research and Thorough Contract Review
Proper research. This is your first line of defence against low-quality builds. Don’t be swayed by glossy brochures or low quotes which can mask shortcuts that lead to regret later on. To verify a builder’s quality, inspect works-in-progress and completed homes, check online reviews, and directly ask the builder about their process, focusing on how they handle contracts and communication. A quality builder will be transparent and clear, with no vague promises or evasive answers.
Thorough contract review. This is just as critical. Before you sign anything, dig deep into the details. Vague terms like “standard specifications” can be a red flag for lower-quality materials. Make sure the contract is clear about essential items such as kitchen countertop materials, the number of electrical outlets per room, and the type of insulation being installed. Watch out for hidden costs like permit fees or additional charges for site preparation and clean-up.
The Benefits Are Clear
Benefit #1: Clear understanding of what’s included. A well-drafted contract outlines exactly what you’re getting from the start. It covers crucial details like flooring thickness, ceiling insulation ratings, and specifics on waterproofing measures. This kind of clarity prevents disputes and makes it easier to manage changes, like material upgrades or layout tweaks, as you go.
Benefit #2: Clear understanding of what’s missing. Conversely, a quality builder is also upfront about what’s not included. For example, they’ll tell you if premium tapware, solar panel pre-wiring, or exterior paving is excluded from the base contract. This kind of honesty keeps your budget on track and helps you avoid unexpected costs.
Benefit #3: Better guidance for smart decisions. A good builder isn’t just there to get the job done; they help you make decisions that align with your budget and lifestyle. They’ll explain, for example, why timber-look flooring might be a cost-effective alternative to hardwood, or why double-glazed windows could be a wise investment for energy savings.
Benefit #4: Comfort and livability from day one. A builder who prioritises livability makes sure your home is comfortable from the start. They’ll suggest things like a second hot water system for bigger households, three-phase power for more reliable energy use, or soundproofing between shared walls.
Benefit #5: Smooth sailing from start to finish. With a clear plan, you’ll always know what’s coming next. For instance, you’ll get updates when electrical fittings are being installed or when plumbing work is underway. Good communication keeps you in the loop, reduces stress, and ensures everything’s on track throughout the build.
Benefit #6: Better resale value with smart upgrades. A builder who knows the market will point you towards features that add value in the long run. Smart choices like custom cabinetry for more storage or solar-ready setups that attract energy-conscious buyers make your home stand out when it’s time to sell.
The Bottom Line? Take the Time to Get it Right
It’s easy to get caught up in the excitement of building a new home, rushing the process of choosing a builder. But often, what feels like momentum now, turns into regret later.
So make sure you do your homework, and don’t sign anything until you’re completely clear on what’s included.
Contact us to know more or request a quote.